Welcome to ShanviKART – your trusted online grocery delivery app. By using our app, you agree to the following terms and conditions:
Acceptance of Terms
By downloading, registering, or using the ShanviKART app, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
User Responsibilities
- You must be 18 years or older to use the app.
- You agree to provide accurate and up-to-date information (name, address, contact).
- You are responsible for maintaining the confidentiality of your login details.
Service Scope
- ShanviKART provides grocery delivery services within a 5-kilometre radius of Begumpet X Road, Ramagiri Mandal.
- All orders are subject to availability and delivery slot confirmation.
- Prices and offers may change without prior notice.
Payments & Refunds
- Payments can be made via UPI, cards, wallets, or COD (if available).
- If a product is unavailable after order placement, we will offer a refund or substitute.
- Refunds will be processed to the original payment method within 5–7 working days.
Delivery
- Delivery time depends on your location and demand.
- We are not responsible for delays caused by traffic, weather, or unforeseen events.
- Please ensure someone is available at the delivery address to receive the order.