At ShanviKART, we make cancellations & refunds simple:
Order Cancellation
- By Customer: Allowed before dispatch; prepaid orders refunded in full.
- By ShanviKART: Due to stock issues, wrong address, or operational reasons.
Refund Policy
- Applicable for cancelled orders, missing/damaged items, or failed deliveries.
- Refunds processed to the original payment mode within 5–7 business days.
Partial Refunds / Replacements
For missing or damaged items, partial refunds or replacements will be offered based on the situation.
Cash on Delivery Orders
Refunds for COD orders will be issued via wallet credit, UPI transfer, or coupon code.
How to Request
You can raise a refund or cancellation request through: